What key information should a technician gather during a pre-installation survey?

Gathering customer needs and existing infrastructure during a pre-installation survey is essential for several reasons. Understanding customer needs allows the technician to tailor the installation to meet specific user requirements and expectations, ensuring satisfaction with the service provided. This can involve understanding what services the customer is interested in, the level of performance they require, and any specific features or functionalities they might need.

In addition, assessing the existing infrastructure helps the technician identify what equipment is currently in place and how it can be integrated with new installations. For example, determining whether existing wiring, connectivity, and power sources are compatible with new equipment can facilitate a smoother installation process and reduce potential issues. It also allows the technician to anticipate any upgrades or changes that may be needed to support the new services.

While employee schedules and personal preferences, the topography of the installation area, and local weather conditions can be important in specific contexts, they do not provide the foundational understanding of the project requirements that customer needs and existing infrastructure do. Focusing on these key aspects ultimately leads to a more effective and efficient installation process.